RemoteCall for Skype 1.0.0

RemoteCall for Skype is a remote support solution developed by RSupport that allows technicians to provide remote assistance to clients using Skype as the communication channel.

RemoteCall for Skype works by establishing a secure connection between the technician's computer and the client's computer through Skype. The technician can then remotely control the client's computer, troubleshoot issues, and provide assistance.

Some key features of RemoteCall for Skype include remote control capabilities, file transfer, text chat, multi-monitor support, session recording, and session transfer between technicians.

Yes, RemoteCall for Skype ensures secure connections between the technician and the client. The software utilizes industry-standard encryption protocols to protect the data transmitted between the computers.

Yes, RemoteCall for Skype is compatible with Windows and Mac operating systems, allowing technicians to assist clients using either platform.

No, clients do not need to install any additional software. They only need to have Skype installed on their computer and grant permission for the technician to establish a remote connection.

Yes, RemoteCall for Skype supports collaborative sessions where multiple technicians can join and work together on assisting a client. This can be helpful for complex issues or knowledge sharing among team members.

Yes, RemoteCall for Skype offers a session recording feature, allowing technicians to record their support sessions for future reference or training purposes.

Yes, RemoteCall for Skype is designed to meet the needs of both small businesses and large enterprises. It offers scalability, customization options, and centralized management features to support remote support at scale.

For information about the pricing model of RemoteCall for Skype, it is recommended to contact RSupport directly as pricing may vary based on specific business requirements.